Twitter monitoring

5 Ways to Better Monitor your Twitter Followers

Cut through the noise and monitor your followers better with these five tips.

tips on setting up a Twilert

Top 5 Tips When Setting Up Your First Twilert

For those who are less familiar with Twitter search and the potential it offers, we know it can be difficult to decide which searches will be relevant and which won’t. But setting up a few Twilerts is the first step to success and by trial and error, the refining of keywords and a little experimentation, […]

real time Twitter monitoring graph

Real-time monitoring: How to do it and why it matters

Do you ever see a timely tweet from a competitor brand and think ‘why didn’t we do that?’. Or an angry request from a customer, made worse by a delayed response? These are just some of the reasons why real-time monitoring is becoming increasingly important for brands who use social platforms such as Twitter. With […]

How to build a social media listening plan for Twitter

How to Build a Social Media Listening Plan for Twitter

A recent study showed that one of the top reported reasons (63%) that people follow SMEs on Twitter is to show support for their business. Similarly, Twitter is often the first channel consumers turn to in order to vent frustration about a service or product. Unfortunately, due to the pace Twitter moves at, it can […]