At Twilert, we love talking to other brands who rode the wave with us when Twitter was first created, back when the social channel was mainly a hangout for celebrities and their fans. Twitter has since evolved, to prove itself as an established social media platform for SMEs and the biggest challenge Marketing Managers now face, is how to be seen and heard above the competition. New Twitter Features If you’re looking for some new Read more…
Twilert is designed to monitor your Twitter presence around the clock, but will also aid you should you ever find yourself in the face of a social media crisis. HMV, British Gas and Kitchenaid are just some of the brands who have found themselves in the type of social media crisis that we would all rather avoid. For some, Twitter can make a disastrous situation even worse. Many users will turn there as a place Read more…
With hundreds of social media channels now available, business users just don’t have the time or budget to apply due care and attention to each one. The importance of ROI is higher than ever and companies cannot afford to spend time on a channel that isn’t driving engagement for their brand. Twilert is great for monitoring mentions and keyword searches on Twitter, but did you know you can also use it alongside engagement hacks to Read more…
A recent study showed that one of the top reported reasons (63%) that people follow SMEs on Twitter is to show support for their business. Similarly, Twitter is often the first channel consumers turn to in order to vent frustration about a service or product. Unfortunately, due to the pace Twitter moves at, it can be impossible to keep up with every single update or mention which could leave your brand open to missing important Read more…
During our constant research for Twitter tips & tricks we very often come across stunning statistics that show the impact of Twitter and Twitter monitoring on businesses. The facts and numbers fascinate us and we love sharing them with you. If you follow our blog, twitter and facebook account, you might have noticed that :). The Power of Twitter Monitoring Infographic This time we decided to do this in a more fun way and created Read more…
Small and medium business owners often ask us how they can benefit from using twitter. To visualise the impact twitter can have on businesses, we’ve created an infographic and summarised this official twitter guide for you. Also the outcome of this twitter survey proves that efforts on twitter can lead to great business success. Small Business Twitter Benefits Guide Engage your Business Twitter Target Audience No matter if you are already active on twitter or Read more…
Are you monitoring twitter on behalf of your clients or across multiple teams? If so the Twilert Agency Plan is probably the best solution for you. Here are the key features: Twitter Monitoring Agency Tool Team The agency package allows you to share administration of your Twilert account with multiple users. Invited team members will be able to fully manage their Twilerts from a central account. Groups You’ll be able to create delivery groups of Read more…
Twitter is a very powerful social media platform with a lot of potential. You can use it for more than just information sharing and customer service. It is the perfect tool for business development and finding new customers. A recent study by All Twitter found that 82% of all leads generated through social media platforms are referred from Twitter. Here’s how you can use Twilert to optimise your twitter search for lead generation: Optimize Twitter Read more…
Social Media Monitoring can be overwhelming. With more than 16 million posts every hour it’s crucial to find a way to filter those results that are relevant to you. Relevancy is key here, as you don’t want to waste precious time on insignificant chit-chat, but want to make the most of every mention. It doesn’t matter if you use Twilert to monitor for customer service, PR, user engagement, lead generation or market research, the following Read more…
Twilert is a digital marketing and pr tool that goes far beyond social media monitoring. One feature that has a lot of hidden potential is the Tweet History Archive. I’m sure you’ve noticed the Tweet History tab in your Twilert Dashboard. Maybe you’ve been wondering how you can use it and what value it might have for you? Allow me to shed some light on it. Back Up Twitter Search History The Tweet History stores Read more…