One of our aims over the next year, is to help brands and businesses become masters of Twitter Monitoring. When used correctly, Twitter Monitoring is the door to improving your brand’s reputation, keeping customers happy and even finding leads for your sales team. To reach as many brands as possible on our mission, we’ve been busy creating resources that we hope will help, some of which include a LinkedIn community for B2B Twitter users, a monthly newsletter on all things Twitter Monitoring and a Youtube channel.

To help persuade brands that Twitter Monitoring is something they need to start thinking about, and fast, we’ve collated research from a variety of different sources and put it into this lovely looking infographic below. We’re sure you don’t need any further persuasion, but if you do, here are a few stats to show you just how much of an effect Twitter Monitoring can have on your business.

The Importance of Twitter Monitoring for Brands

Our Infographic on Your Blog

You can embed this infographic on your website or blog. Just copy the code below and paste it into the HMTL of your post:

<p><strong><br /><a href=’/2014/08/importance-twitter-monitoring-brands-infographic’><img src=’/wp-content/uploads/2014/08/Infographic_Blog_V3.jpg’ alt=’The Importance of Twitter Monitoring for Brands’ width=’940′ height=’5270′ border=’0′ /></a></p>

Sources

https://blog.mention.com/infographic-5-surprising-figures-you-need-to-know-to-improve-your-twitter-strategy/

https://searchenginewatch.com/article/2304492/Brands-Expected-to-Respond-Within-an-Hour-on-Twitter-Study

https://www.offerpop.com/resources/blog/2014-marketing-world-cup-infographic/

https://blog.bufferapp.com/social-media-for-customer-service-guide

https://expandedramblings.com/index.php/march-2013-by-the-numbers-a-few-amazing-twitter-stats/3/#.U9-O-2OBV8E

https://smallbusiness.yahoo.com/advisor/83-exceptional-social-media-marketing-statistics-2014-160016146.html

https://blog.rivaliq.com/twitter-for-business-why-its-more-important-than-ever/

https://www.mediabistro.com/alltwitter/10-lessons-social-customer-service_b56115

https://www.digitalbuzzblog.com/social-media-statistics-stats-2012-infographic/

https://blog.twitter.com/en-gb/2014/10-reasons-why-people-follow-brands-on-twitter

https://www.forbes.com/sites/rogerdooley/2012/09/18/complaints/

https://www.smallbizdaily.com/11634/your-customers-are-talking-on-social-media-are-you-listening